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20 Year Milestone in Quality

12 Nov, 2018

TEN was delighted to be presented with a special milestone certificate by Sci-Qual International General Manager Ben White for achieving 20 years of continuous service.

This is an outstanding achievement that requires the cooperation and commitment of the whole team. TEN is proud to joina very select club of organisations that have achieved this 20-year milestone.

TENs approach to achieving ISO9001

TEN’s certification to ISO9001 is testament to our commitment in best practice in systems, processes, service and quality control. Company goals in our quality management system is inclusive of all facets of the business and we continually review and refine processes to improve internal and external delivery standards.

Outstanding commitment to a safe workplace has resulted in the TEN Group receiving AS4801 Certification in April 2012 and in October of the same year won the National Safety Council of Australia Award in the Category of 'Best Continuous Improvement of an OHS Management System'.

Regular internal and external safety inspections, hazard identifications, and risk assessments have contributed greatly to improving the safety of the workplace and in consequence, our customers. Internal safety focus has helped develop a culture that transpires to our external customer involvement. This focus on safety is a value-add in the functions of sales, hire and product development. In 2014 TEN Group also added ISO 14001 certification (Environmental).

Rebecca Langdon, TEN’s HSEQ Officer stated:
“It is great to see everyone at TEN engaging in the system, from carrying out the necessary checks to reporting of non-conformances to help improve the system.  The system could not operate as efficiently without TEN’s positive culture and input towards safety, quality, and environment.  It is because of everyone’s continuous efforts that we are able to reach and enjoy this 20-year milestone.”

Plant and equipment supplied, hired or sold by TEN undergoes a detailed Risk Assessment (RA) by a committee of staff that includes former linesman and trainers, safety officers, sales personnel and senior management as well as peer review by senior industry professionals.  Work instructions, procedures, training and supervision form part of TEN’s daily routine, much like the industry we work in.

Ben White – General Manager Sci Qual International said:

“It is always rewarding to work with an organisation with a strong commitment to quality and continuous improvement and we are delighted to have had this long-term relationship with the team at TEN Group in Brisbane. In January 2018 the company celebrated 20 years of successful operation and it is significant that they now celebrate 20 years continuous compliance with the requirements of ISO 9001. This cements the company’s position as one that has been focused on quality since its inception.”

About The Energy Network
TEN Group (The Energy Network) was founded in 1998 with a vision to offer a level of products and services required for the electricity transmission and distribution authorities in a changing market. 

Today, we are a trusted and valued supplier of quality plant, tools, and equipment for the construction and maintenance of overhead and underground electrical networks.  Customers include electrical utilities and their contractors, mines, electric rail, government, and communications authorities.  With four complementary divisions of sales, service, manufacture, and hire, TEN Group is equipped to provide the diverse range of tools and equipment, as well as servicing of this equipment required by these sectors.

TEN Group comprises of four complementary divisions:

  • Sales of Transmission & Distribution Equipment
  • Service of Hydraulic Tools & Equipment
  • Manufacture of Canvas & PVC Products
  • Hire of Transmission & Distribution Equipment

With our head office in Brisbane, Queensland, TEN Group offers national distribution to its customer base with offices in Victoria, and Western Australia. With a global network of manufacturers, TEN continues to deliver innovative products to the Australian market

Picture: Ben White, General Manager Sci Qual International presents 20-year milestone certificate to TEN Group’s Managing Director, Corey Scott and HSEQ Officer Rebecca Langdon

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